It all began in the summer of 2007, we had always enjoyed the treat of visiting a Tea Rooms and indulging, however we found that all too often we left disappointed, either the service was poor or the food was, having tired of this poor service & value for money that was being delivered by high street Tea & Coffee shops up and down the country, we decided to begin a revolution to change this and so began Shelly’s Tea Rooms.
Before creating Shelly`s Sean had enjoyed a successful career in the retail motor industry and before taking time off after the birth of their daughter, Shelly had also enjoyed a career in retail, the experience gained of running large businesses in a demanding sector, that heavily focuses on customer delight, was the best possible experience for our second career and our new venture of creating Shelly`s Tea Rooms. From the start it was to be all about the customer, from the quality of the cutlery to the coffee served, from ensuring our tea pots do not drip when poured, to the quality of the serviettes, everything was with you, the customer in mind.
It was our intention from the outset to ultimately expand our Tea Rooms nationwide once we had established their success and as such we will be offering Franchise opportunities throughout the UK later this year.
Our ethos is simple, “to deliver the best service, food and value”, we are totally committed to this promise as you will see for yourself when you visit one of our Tea Rooms.
We now own and run two Tea Rooms in Kent, one in the breathtaking 15th century village of Chilham near Canterbury and the other in the exquisite beauty of St Margaret’s Bay, previously home to amongst others Ian Fleming and Noel Coward.
We look forward to welcoming you to one of our Tea Rooms soon!